Every customer answered. Day and night, in Arabic.
VINA is an AI agent that replies to your customers on WhatsApp and your website. When a customer needs a person, your team takes over.
One agent
Everywhere your customers message you.
Set it up once. It answers with the same knowledge on every channel.
No flows to build. It understands what customers actually write, including voice notes.
VINA answers in Arabic, transfers to your team when asked
Three steps to a live agent
From your content to a working agent on WhatsApp and your website.
See how fast this really is- 01
Create your agent
Name the agent, set its tone, and write the guidelines that decide how it behaves.
- 02
Teach it your business
A website URL, an uploaded document or FAQs typed in directly. Add more later without starting over.
- 03
Choose where it talks
Switch it on for WhatsApp and your website chat. Phone calls answered in Arabic are in early access.
Industries
What your customers will ask.
Hover or tap an industry to see VINA at work.
Automotive
Customers ask about models, offers and service slots at all hours. VINA answers from your price list and books the test drive.
Is the 2026 SUV available in white? Can I test drive it Thursday evening?
Yes, it’s in stock in white. Thursday at 7:30 pm is free. Shall I book it?
Yes please
Booked for Thursday at 7:30 pm. Our sales advisor will meet you at the showroom.
Healthcare
Patients ask about doctors, times and insurance at all hours. VINA books the slot and leaves medical questions to your staff.
Is there a dentist free tomorrow? Is my insurance in network?
Your insurance is in network. Dr. Reem is free tomorrow at 11:00 am or 3:30 pm. Which suits you?
11 please
Booked for 11:00 am with Dr. Reem. I’ll send you a reminder the evening before.
Restaurants
Friday night, every line busy. VINA takes table bookings and orders, and answers menu questions while your staff serve.
Do you have a table for six on Friday at 9 pm?
Yes, in the main hall. Can I book it under your name?
Yes, Khalid
Booked: table for six, Friday at 9:00 pm, for Khalid. We’ll remind you an hour before.
Retail
Shoppers ask about sizes, stock and delivery long after the store closes. VINA checks the catalogue and sends the checkout link.
Do you have this jacket in medium? Large is too big.
Yes, medium is in stock. Delivery to Riyadh takes 1 to 2 days.
Great, I’ll take it
I’ve swapped it in your cart. Here’s your checkout link.
Real estate
VINA asks the questions your agents would: budget, district, bedrooms, financing. Then it books the viewing.
I want a 3-bedroom apartment in Al Narjis. My budget is SAR 850,000.
I have four options in Al Narjis within your budget. Would a viewing on Thursday at 4:30 pm work?
Thursday works
Booked. Faisal from our team will meet you there.
Financial services
Customers ask about documents, branch hours and products. VINA answers from your approved content and hands account questions to your team.
What documents do I need for financing? And can you check my balance?
You’ll need your ID, a salary certificate and three months of bank statements. For your balance, I’m passing you to our team.
Your team takes over
Your teamHi, this is Sara from the branch. I can help with your balance.
Illustrative conversations. Every business sets its own answers, prices and hand-over rules.
FAQ
Questions before you start.
Still unsure? .
See VINA answer your customers.
Book a demo and watch it answer questions from your own business.
No commitment. We set it up with you.